About
When you hear the name Frozen Bingo you could be forgiven for thinking that you’re going to arrive at a site and see characters similar to Anya and Elsa from the popular Disney film. This is not the case, nor was it before the changes in the UKGC (UK Gambling Commission) regulations that saw many brands lose their mascots. At this site, at launch, we originally saw bingo ball penguins but these have since been retired.
It was in May 2015 that they first opened their doors to players, a new addition to the then Ignite camp. Whilst the design may have lost its unique feel, there is still a brrr-illiant gaming experience to be had when you step through the doors by registering an account with them.
It’s a virtual winter wonderland and whilst the site may give off a chilly vibe in its design, you’re in for a very warm welcome from the chat hosts that you will find in the bingo room. Add in some sizzling hot jackpots, an impressive array of slots and it’s a brand that will thaw even the coldest of hearts.
Powered by Dragonfish software and operated by a team that has been around in the online bingo scene for quite some time, enough is happening at the site to keep you skating back for more.
Key Details
| No Deposit Bonus | Play in the Bingo Academy for two days with no deposit required |
| Welcome Offer | Deposit £10 and receive £30 bonus cash + 30 free spins |
| Minimum Deposit | £5 (minimum £10 deposit required to receive welcome bonus) |
| Payment Methods | Debit card, PayPal, Paysafecard, Apple Pay and wire transfer |
| Software | Dragonfish |
Welcome Offer
As a new player who has registered an account with Frozen Bingo, you are instantly given two days’ access to a free bingo room called the Bingo Academy. The room hosts 90 ball bingo games and each has a prize pot of £1.75. This is split as one line for £0.25, two lines for £0.50, and the full house for £1.00. There is a game every 15 minutes in this room.
If you make a first deposit into your new account with this site of at least £10, you will receive a 300% bonus match worth up to £200 to use in the bingo rooms, plus 30 free spins on the Fruit Blast slot game.
Wagering Requirements
There are a couple of rules attached to the new player welcome bonus that are noteworthy. Prior to withdrawing your bingo bonus and related wins you will need to wager your initial deposit and bonus amount 2x.
Any winnings generated from the free spins up to the value of £6 are added straight into your games bonus balance and are subject to 30x wagering.
If you have not used all your freebies within seven days then any remaining are forfeited.
Deposits and Withdrawals
There are a number of different depositing options available to you at Frozen Bingo; all of the usual suspects that we are used to from Grand Battery Holding brands.
You can fund your account at this site using any of the following options:
- By telephone – call 08082 387 546 or +12684 844 830 from outside of the UK
- Debit cards
- PayPal – (UK players only)
- Apple Pay – (UK players only from an Apple device)
You can deposit a minimum of £5 (although £10 is required as a minimum for the new player bonus) and withdraw a minimum of £5.
Promotions
Frozen Bingo kick of their promotional offers with the welcome bonus and then follow it up with access to daily jackpot games. On the promotions page at the site you will see a selection of popular games advertised; these include low-cost games and some of the bingo money jackpots. Additionally, there are details of some of the ongoing deals. Below is just one example:
Daily Cashback – If Lady Luck abandons you, the following day you could receive 3% cashback on the previous day’s losses.
Bonus Codes
Bonus codes are not required to claim any of the deposit offers that Frozen Bingo has listed and we could not find details of any other codes around the site.
Should we be made aware of any bonus codes that can be used by our readers at this site, details will be available in this area of our review.
Bingo and Slots Games
Bingo Choice
Frozen Bingo has plenty to offer by way of our favourite ball-based game and from the main lobby, you can see all of the great games that are available to you. Whether you opt to use the top navigational menu, or simply want to scroll through the rooms to see what the site has to offer, it is easy to find your way around.
Whether you are a fan of 75 ball, 90 ball, or 52-5 bingo, you will find a room to suit your preference of game and your bingo budget. The 75 ball comes in two different versions; you can choose the traditional pattern games or the newer five-line version.
There are also a variety of ticket prices to choose from in both the live games and the pre-buy games. Details of what each room offers are clear to see and you are provided with the following information about each room:
- Game types
- Ticket price
- Jackpot value
- Progressive jackpot value (if one is available in the room)
- Room name
- Number of players in the room
- Chat host name (if one is on duty in that specific room)
Slots Choice
Like the bingo lobby, the slots lobby has also been set out in a way that makes it easy to find what you are looking for. Even if you are new to slots, you’ll find the navigational menu easy to use.
There are many different titles in the portfolio of instant win games here and you will find that there are new additions on a regular basis. It doesn’t matter if you’re more of a fan of the classics because all of the well-known Eyecon games can be found at the site.
The likes of Microgaming, NetEnt, Eyecon and many more have their names in the slots hat so there is plenty of choice.
Contact Support
From the main page of the site, you can access a ‘Help’ section. In the pulldown menu under the Help button, you will find how to play pages for all the bingo variants, a getting started section and the Contact Us page.
If you need to contact support at Frozen Bingo you can do so using the following methods:
- Email: support@supportbingoonline.com
- Telephone: 08082 387 546 or +12684 844 830 from outside of the UK
- Live chat (via the chat hosts in the bingo rooms)
Sister Sites
We would be here all day if we listed all of the brands that are considered to be sister sites to Frozen Bingo because all using the Dragonfish software are relative to this site. The sites we have listed below are all of those that were originally launched by the Ignite Group before they were taken over by Grand Battery Holdings:
You can find more sites on the Dragonfish network by visiting our information page below:
https://www.bestbingowebsites.com/dragonfish-bingo-sites
TV Adverts
There has yet to be a Frozen Bingo TV advert launched but should the brand choose to promote their product using this medium in the future, details of the commercial will be found in this area of our review.
Review Summary
Summary
Frozen Bingo has been awarded a 4-star rating and the reasons for this are many. We were impressed with the selection of bingo games available, slots too, and really liked that new players were able to access a few free bingo games without even making a deposit. Add in the good selection of other free bingo games, low-cost games, and jackpots and players will feel warmed to their cockles on a visit to this brand.
